❓FAQs

Please refer to the questions below for the most common concerns of new users.

Question 1

How do I sync my Spot On Chain accounts from the web browser to the mobile app or vice versa?

The key principle is you must use the same wallet for both accounts. Please follow the step-by-step instructions here.

Question 2

Where should I enter the Beta Invitation Code?

There are specific features that require the user to sign in before they can access them. For example: Visualizer, Set Alert...When you click on these features, a box will show up and require you to enter a Beta Invitation Code.

Please refer to this Beta Invitation Code section for more details.

Question 3

Why my referral points are still pending?

Referral points require a specific duration to become claimable. The waiting period allows the invitee accounts to prove their authenticity through engagement with the platform. Please refer to the SOC Points System sections. The listed tasks are considered the minimum requirements before the AI system can confirm that a user is not a bot and that the referral point is eligible to be claimed.

Question 4

Do my SOC points affect my Airdrop opportunity in the future?

Your SOC points do not directly reflect your chance of receiving an airdrop. The Airdrop campaign will implement a dynamic mechanism to evaluate a user's engagement with the platform that considers many factors. For example: How frequently do you use the platform, How many invitees have you referred to it, and how engaging they are...

It's important to understand clearly that a high point balance does not always guarantee a high value airdrop. The key to enhancing your likelihood of receiving valuable airdrops lies in both accumulating and actively utilizing your points to engage with the platform effectively.

Please read more about points usage and how to boost your points in SOC Points System section.